Break the fax pile
A referral is either complete or it costs you the visit. Rovio takes the fax line, checks every pile against the specialty’s checklist, and chases down whatever is missing.
Security & integration
Encrypted in transit and at rest, scoped per practice, audit log that cannot be edited after the fact. A BAA is signed before a single record moves.
HIPAA compliant
Administrative, physical, technical safeguards
BAA provided
Executed before onboarding, no exceptions
Encrypted end to end
In transit and at rest, keys rotated
Role-based access
Practice-scoped, least privilege
Immutable audit trail
Every read, write, fax, and retry
Synthetic demo data
No live PHI in anything you can click
Connects to what you already run
Here’s how
Nine steps. The model does two — parse and check. The rest is fax infrastructure, a checklist, a state machine, and escalation rules. Delete the model and the product still stands up.
Forty pages land from the referring office. Nobody prints, sorts, or carries them anywhere.
Intake
Text layer first, OCR on the rest. Each field carries its page and bounding box, so every answer is one click from its source.
Extraction
Spine first, GI next. Each requirement resolves to present, ambiguous, or missing — with a citation, not an impression.
Checklist engine
Not a generic records blast. A fax asking for the lumbar MRI report, the path results, the six weeks of conservative therapy.
Outbound
Two automatic follow-ups before anything escalates. Every attempt and timeout survives a restart.
State machine
It turns ready to schedule on its own, or lands on a coordinator's desk with the exact point where the loop failed.
Escalation
The visit outcome and follow-up instructions route to the PCP automatically. They stop calling to ask.
Close the loop
The visit happens once, with the records in the room.
No wasted appointment, no rebooking three months out, no morning on hold.
The determination
It is in the pile, and we can show you the page.
Something close turned up. A person confirms it.
Nothing matched. A records request leaves on its own.
Capabilities
The front desk works out of a queue instead of a fax tray — one row per patient, its state, its age, and the one thing it is waiting on.
When the checklist says the imaging or path results are missing, the request goes out named and specific — and keeps going until it is answered.
History, imaging, prior therapy, and medications on a single view — every line traceable to the page it came from.
A referral is a loop, and it does not end at the appointment. The outcome goes back down the same fax line it came in on.
See it move
Open a live queue of synthetic referrals and watch a row go from incomplete to ready to schedule untouched.